{"xsrfToken":"BBWT-9GGO-42ME-CW5G_f57ac3fce2eef0340569c4ea89b34c96cca428df_lout","branding":{"id":"1","key":"amsms","name":"Support Palitra system","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#fffffe","headerLinkColor":"#292929","headerLinkHoverColor":"#ded00d","headerLinkHoverBGColor":"#ded00d","headerBadgeColor":"#ded00d"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Добро пожаловать! ","sharedPortalName":"ПАЛИТРА СИСТЕМ Центр поддержки","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать! ","sharedPortalName":"ПАЛИТРА СИСТЕМ Центр поддержки","localeDisplayName":"Russian (Russia)"},"en-US":{"localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"ru-RU","userLanguageTag":"en-US","portalThemeColor":"#035193","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e2d94632-4d6f-44e4-99a7-180618c27c55/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmOWYyZWUyYS1lYzBjLTQ0MjAtYjI3OS0yYzFkMjFiOWRmNzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUyZDk0NjMyLTRkNmYtNDRlNC05OWE3LTE4MDYxOGMyN2M1NSI6WyJyZWFkIl19LCJleHAiOjE2MzI1OTE1NDQsIm5iZiI6MTYzMjU5MDg4NH0.tYwUKtNGhRNl-IQuoyKeBl5Cexf3eP7lv5y_ERlXkfw&client=f9f2ee2a-ec0c-4420-b279-2c1d21b9df76&height=300&mode=fit","bannerMediaApiFileId":"e2d94632-4d6f-44e4-99a7-180618c27c55","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"amsms","projectId":12241,"serviceDeskId":1,"name":"Support Palitra system","description":"<p>Welcome! You can raise a AMS MS Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10606,"iconUrl":"https://palitra-system.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10606","groups":[1],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10602,"iconUrl":"https://palitra-system.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10602","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10625,"iconUrl":"https://palitra-system.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10625","groups":[1],"key":""},{"id":"6","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10645,"iconUrl":"https://palitra-system.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10645","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,6,3]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"df996e3e-df64-38c0-8e0e-6ca36f44ac46","appLinkName":"System Confluence","appLinkUrl":"https://palitra-system.atlassian.net/wiki","spaceKey":"~966531383","spaceName":"Техническая поддержка","spaceUrl":"https://palitra-system.atlassian.net/wiki/spaces/~966531383","isServer":false,"isUnlicensedEditEnabled":false},"labels":[],"projectKey":"AMSMS","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AMSMS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Russian (Russia)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":2,"projectId":12241,"form":{"name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","intro":"<p>Choose this if you have questions about licensing or billing.</p>","instructions":"","icon":10602,"iconUrl":"https://palitra-system.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10602","key":""},"fields":[{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/2","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/2","calendarParams":{"firstDay":0,"date":"2021-09-25T20:29:04+0300","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmOWYyZWUyYS1lYzBjLTQ0MjAtYjI3OS0yYzFkMjFiOWRmNzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjI0MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2MzI1OTIxNDQsIm5iZiI6MTYzMjU5MDg4NH0._Xh3C6tMzRVUeCTKBleDAPRhNVTsDTiHhPC5RgVbWGc","targetCollection":"upload-project-12241","endpointUrl":"https://api.media.atlassian.com","clientId":"f9f2ee2a-ec0c-4420-b279-2c1d21b9df76","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=palitra-system","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BBWT-9GGO-42ME-CW5G_f57ac3fce2eef0340569c4ea89b34c96cca428df_lout","baseUrl":"https://palitra-system.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f9f2ee2a-ec0c-4420-b279-2c1d21b9df76","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}